The Small Print

 

Keeping it simple: 

cycletechconnect.com is operated by Cycle Tech UK Est: 2007. A father and daughter team. See About Us

Independent mechanics working to a framework: Doing the best we can, contributing, supporting each other without anyone in charge, without rules and control, building trust, and offering value. We achieve this by being ourselves, making it ongoing, building on our experience’s and having good intentions.

It is assumed that the customer will identify the appropriate business/mechanic and issue instructions by submitting the Booking/Contact form. The business/mechanic will respond within a reasonable time and will make all reasonable efforts to meet the customer’s requested time within the constraints of an efficient route and existing appointments. We do not share your details with any third party. 

 

General:

  1. CycleTechCoonect.com Is a directory and booking site of independent bicycle mechanics, cycling holidays, British manufactures and carbon bike repairs. To help support local.
  2. Each mechanic/business listing or Company listed is an independent business ‘autonomous’ working their exclusive Territory. 
  3. A customer – is an individual or business that purchases the goods or services produced by a Business, listed on this website.
  4. Each bike – ‘bicycle, cycle, tricycle, tandem, e-bike, e scooter’ and Customer the mechanic see’s is unique to the individual requirements and our Mechanics do not give quotes without first inspecting your bike. 
  5. After inspecting your bicycle, (The M-Check Assessment) a technician’s report may be explained verbally or written or a combination. 
  6. By using the contact form you agree with the storage and handling of your data by this website.
  7. Preparation for repair/service. Please make sure the Bicycle or e-Bike is accessible, that the mechanic has the key and the charger is made available. 
  8. Due to health and safety requirements, we require that all e-bikes that are brought in for servicing are accompanied with the key, so our mechanics can remove the battery if required. We are unable to progress with any servicing on an e-bike without the key.
  9. Using the Booking/Contact Form: By sending a message and filling out your details helps us, to serve you better and more efficiently. Helping us to better understand your cycling needs and to respond more quickly. 
  10. The Customer agrees to: You certify that you are the owner of any bicycle(s) that you have authorised Cycle Tech UK to service or repair. Any other bike or bikes that you have arranged from friends or work colleagues to be serviced at the same time, means you will be responsible for arranging payment, authorising any extra work, organising the bikes to be ready for service and the working area is safe. See under: Working Conditions in more detail below.

Business listing – Verified businesses will show an  After their business name:

Verified means: Bona fide business. Checks are made, that the contact details are who they say they are. That they are covered with trade insurance and a minimum £1 million public liability cover. 

Please read reviews before making a booking. If you are happy with our serveries, please leave a review for others looking to find a mechanic. 

 

Find more helpful information on our FAQ Page Or if you like to ask something you can’t find or understand then do Contact Us